Welcome to JoyCash ("we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application ("App"). By using JoyCash, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it. If you do not agree, please do not use our Service.
1. Scope
This Privacy Policy applies to the JoyCash mobile application and associated services.
2. Information We Collect
When you use JoyCash, we may collect the following categories of information:
- Personal Information You Provide
- Account details (e.g., email address, display name).
- Payment and withdrawal details (e.g., PayPal or bank account information) used solely for processing withdrawals.
- Feedback or customer support inquiries submitted by you.
- Device Information
- Device model, operating system version, unique device identifiers (Android ID/GAID), language settings, screen resolution, IP address, and network connection status.
- Usage Data
- App usage behavior, including interactions with features, time spent, viewed content, and ad engagement.
- Activity logs for fraud detection and performance analytics.
- Installed Applications (Fraud Detection)
- For anti-fraud purposes, we may collect a hashed list of installed applications upon first launch to verify device integrity. This data is encrypted, used temporarily, and deleted immediately after verification.
3. How We Use Your Information
We use the information we collect to:
- Personalize content and advertising to enhance user experience.
- Prevent fraudulent activity and unauthorized use of the App.
- Analyze performance, conduct troubleshooting, and improve services.
- Comply with legal and regulatory obligations.
4. Real Rewards and Withdrawal Feature
- JoyCash allows users to earn virtual coins that, under certain conditions, can be redeemed for real monetary rewards.
- Withdrawal requires meeting minimum thresholds and may require identity verification for fraud prevention.
- Withdrawal is processed via secure third-party payment services (e.g., PayPal) and may take 5 business days.
- Not all virtual coins or rewards are eligible for real-world redemption; eligibility criteria are disclosed within the App.
- JoyCash does not operate as a gambling service and does not involve wagering or betting mechanisms.
5. Third-Party Services and Advertising
JoyCash integrates third-party services for advertising, analytics, and attribution, including but not limited to:
- Google AdMob (ads serving and measurement)
- Adjust (install attribution and analytics)
- Firebase Analytics (app performance tracking)
These third parties may collect data in accordance with their own privacy policies. We encourage you to review their policies to understand their data practices.
6. Data Sharing and Disclosure
We do not sell your personal data. We may share information only in these limited situations:
- With your consent or at your direction.
- With service providers who assist in operating our services (e.g., payment processors, fraud detection vendors).
- For legal compliance when required by law or government requests.
- To protect rights and safety of users, the public, or our company.
7. Data Retention and Deletion
- We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- Upon user request, we will delete personal data unless retention is legally required (e.g., tax or financial reporting obligations).
- You may request deletion by contacting us at support@taskfun.xyz.
8. User Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data.
- Withdrawal of Consent: Withdraw consent for optional data collection (e.g., location, personalized ads).
- Opt-Out of Personalized Ads: Adjust via your device's ad settings.
To exercise these rights, contact us at support@taskfun.xyz.
9. Data Security
We implement commercially reasonable measures, including encryption and access controls, to protect your data from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
JoyCash is not intended for users under the age of 13 (or the minimum age required in your region). We do not knowingly collect data from children. If we discover such data, we will promptly delete it.
11. Cookies and Similar Technologies
JoyCash may use cookies or similar technologies via third-party SDKs to enhance user experience and measure performance. You can control or disable cookies through your device settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notifications or other appropriate means. Updated policies take effect immediately upon posting.